Terms & Conditions

Effective Date: April 1, 2025

Welcome to Gripsnake.com (the “Website”), operated by 1000756444 Ontario Ltd. (“Gripsnake”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of this Website, including any purchases made through it. Please read them carefully.

By using this Website, you agree to be bound by these Terms and our Privacy Policy (both available on this Website). If you do not agree, please do not use this Website.

  1. Eligibility
    You must be at least 18 years old or the age of majority in your jurisdiction (whichever is greater) to use this Website or purchase products. By using this Website, you represent and warrant that you meet this requirement.

  2. Use of Website
    You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Website in any way that could disable, overburden, or impair its functioning;

  • Attempt to gain unauthorized access to any part of the Website or systems connected to it;

  • Use the Website to infringe upon the rights of others.

  1. Orders and Payment
    All purchases made through the Website or its partners and retailers are subject to product availability and acceptance. Prices are listed in international or local currencies unless otherwise stated and are subject to change without notice.
    We reserve the right to refuse or cancel any order at our sole discretion, including due to inaccuracies in pricing or product information.

  2. Shipping and Returns
    Shipping timelines provided are estimates only and may vary. We are not responsible for delays caused by carriers or customs or retail partners.
    Please refer to our Shipping & Returns Policy, if available, for more details on return eligibility and procedures.

  3. Product Use and Safety Disclaimer
    Gripsnake is a tennis grip training aid designed for use by recreational players seeking to improve grip technique. Use of the product is at your own risk. By purchasing and/or using the Gripsnake device, you acknowledge and agree that:

  • The product should be used only as instructed.

  • It is your responsibility to ensure you are physically capable of using the device.

  • Improper use of the device or failure to follow instructions may result in personal injury.

  • Gripsnake is not liable for any injuries, including but not limited to strain, overuse injuries, or accidents resulting from use or misuse of the product.

  • Always consult with a physician or qualified coach before beginning any new physical training.

  • Before using the Gripsnake device in matches, competitive or otherwise, you must ensure that the use of such devices is permissible under any applicable rules. You must also disclose the use of the Gripsnake device to other players, opponents, and tournament or match organizers, as applicable.

  1. No Professional Advice
    All content provided on this Website, including instructional materials, blog posts, or product information, is for informational purposes only and does not constitute professional coaching, fitness, or medical advice. You are solely responsible for your own decisions and physical well-being.

  2. Intellectual Property
    All content on the Website (including text, graphics, logos, images, product designs, and video) is the property of Gripsnake or its licensors and is protected by domestic and international copyright and intellectual property laws.
    You may not use, copy, reproduce, modify, distribute, or display any content from this Website without prior written consent.

  3. Limitation of Liability
    To the fullest extent permitted by applicable law, Gripsnake and its affiliates, officers, directors, employees, and agents will not be liable for any:

  • Indirect, incidental, special, or consequential damages,

  • Loss of use, data, profits, or goodwill,

  • Injury or damages arising out of or in connection with use of the Website or the product, even if foreseeable.
    Our liability for direct damages, if any, shall not exceed the total amount you paid for the product.

  1. Indemnification
    You agree to indemnify and hold harmless Gripsnake and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your:

  • Use or misuse of the Website or product;

  • Violation of these Terms;

  • Infringement of any rights of a third party.

  1. Governing Law and Jurisdiction
    These Terms and any disputes arising from them or your use of the Website shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
    You irrevocably submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, for any disputes related to these Terms or your use of the Website or products.

  2. Changes to These Terms
    We may update these Terms at any time. The most current version will be posted on this page with the effective date indicated above. Your continued use of the Website following any changes indicates your acceptance of the revised Terms.

  3. Contact Us
    If you have any questions or concerns about these Terms or our products, you may contact us using the form provided on this Website.